Shipping Policy
Vortex Fitness
Last updated: January 2026
Thank you for shopping with Vortex Fitness. Please read the following shipping information carefully before placing your order.
Shipping Locations
We currently ship within the United Kingdom only.
International shipments can be made via Amazon & eBay.
Order Processing
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Orders are processed Monday to Friday, excluding UK bank holidays.
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Once your order has been placed, you will receive an order confirmation email.
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You will receive a second email once your order has been dispatched.
Pre-Orders & Stock Availability
Some Vortex Fitness products are available on a pre-order basis.
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Pre-orders are clearly marked on the product page
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Estimated delivery for pre-order items is 2–3 weeks from the date of purchase
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Delivery times are estimates and may vary slightly due to manufacturing or courier delays
If your order includes both in-stock and pre-order items, the order may be shipped together once all items are available.
Delivery Times
UK Standard Delivery
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Estimated delivery: 2–3 weeks for pre-order items
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Estimated delivery: 2–5 working days for in-stock items (once dispatched)
Delivery times are estimates and are not guaranteed.
Shipping Costs
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Shipping costs are calculated at checkout
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Any applicable shipping charges will be clearly displayed before payment is completed
Tracking Information
Where available, tracking details will be provided by email once your order has been dispatched.
Delays & Exceptions
While we aim to deliver orders within the stated timeframes, delays may occasionally occur due to:
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Supplier or manufacturing delays
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Courier disruptions
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High demand periods
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Events outside of our control
Vortex Fitness is not responsible for delays caused by third-party couriers, but we will always assist where possible.
Incorrect Address Details
Please ensure all shipping details are entered correctly at checkout.
Vortex Fitness cannot be held responsible for delays or lost parcels due to incorrect or incomplete address information provided by the customer.
Contact Us
If you have any questions about your order or shipping status, please contact us:
📧 Email: sales@vortexfitness.co.uk
📍 United Kingdom